Rocket Pocket Door FAQ's
What is a pocket door kit?
A pocket door kit allows a door to slide into a space inside the wall, as opposed to a hinged door which opens into a room. The Rocket Pocket door kit includes steel sections which creates the pocket and takes the place of the wall. This then is covered by plasterboard on each side. The track that comes with the kit allows your door to be top hung leaving the floor free of obstructions.
Does the Rocket Pocket Door kit come with a door?
No, but you will be able to use any of the 6 standard door sizes specified on our Buy Online page. This allows you to choose your own door and door handles to match the other doors and door handles in your house.
The door furniture can be sourced from any ironmongers/merchants etc.
How do I choose the right size?
Rocket pocket door kits come in 6 sizes to suit 6 standard UK door panel sizes. The kit components come pre-cut so there is no cutting required. Look at our diagram here to choose the kit you require.
Can I use the Rocket Pocket door kit for double pocket doors?
Yes! Simply buy two singles and these join together to make the double.
What is the maximum weight and thickness of door the Rocket Pocket Door Kit can be used with?
The Rocket Pocket Door kit can be used with a door with a maximum weight of 60 Kg and can be 35-44mm thick.
Do you need a liner/jamb kit?
The Rocket Pocket Door Kit has been specifically designed to minimise the need for a liner/jamb kit. The walk through area can easily be lined with the 90-degree angle profile for a flat architrave or by a simple flat timber lining covering the internal sections and your own architrave on the outside see our instruction manual on the Installation page.
What wall thickness?
The Rocket Pocket Door kit is designed to be used with 75mm stud and standard 12.5mm plasterboard which will give you a finished wall thickness of 100mm. Plasterboard screws are provided.
More layers of plasterboard can be added to increase the wall thickness. Please ensure the screws you use to fix the extra layers do not protrude into the pocket.
Does the kit come with some sort of door damper or soft close mechanism to stop the door slamming into the door post?
All Rocket Pocket door kits come with a door brake mechanism that slows down the door during closing. Made from special spring steel the door brake ensures that during normal use the door will not slam against the door post.
Our policy for sales to consumers lasts 14 days as per the Distance Selling Regulations. Return the goods within 14 days in reasonable condition and unused and we will be happy to refund your purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please call us on 0330 9980617 or email us at firstname.lastname@example.org for a returns number and we will organise collection of the return otherwise, we will not be able to process the return.
The cost of the return to us will be borne by you, the consumer, unless the return is a result of our error (incorrect or defective item) and then we will pay the return shipping charge.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Is the Rocket Pocket Door kit suitable for external doors?
No the Rocket Pocket Door kit is suitable for internal doors.
What is the guarantee for the sliding door kit?
The guarantee is 12 years on the Rocket Pocket sliding door mechanism components.
If you have any other questions please contact us via the contact form or telephone us on 0330 9980617.